Ensure that you receive all of our email updates by adding us to your email provider's "safe sender" list, also known as "whitelisting." Each email provider has their own steps to take to add email addresses to this safe sender list. Alternatively, you should also be able to whitelist the MDS domain, @massdental.org.
Steps for specific email providers are below. For more tips on how to whitelist an email address or domain, search via your preferred internet browser.
Gmail:
1. Select contacts from the options on the left side of the Gmail Inbox.
2. Select "Create Contact" on the top menu.
3. Enter the email address in the primary email box.
4. Select Save.
Yahoo:
1. Open your Yahoo mailbox.
2. Click the address book icon in the right-side panel. When you roll your mouse over it, it will say Contacts.
3. Click "New Contact."
4. Fill in the fields of your Contact.
5. Click Save.
AOL Webmail:
1. Open the email.
2. Click on the sender's name and email address.
3. Click "Add Contact" in the window that appears.
4. Enter any additional information.
5. Click Add Contact.
AOL (version 9.0 or higher):
1. Copy the "from" address from the latest email (or you can copy the addresses listed above).
2. In the pop-up box, select Add.
3. Paste the copied address/type the address required in the Other email field.
4. Make the newly added address the "Primary email address" by checking the checkbox.
5. Select Save.
Comcast/Xfinity:
1. Click Address Book.
2. Click "New" and choose "New Contact".
3. Add the email address and any additional information.
4. Click Save.
Verizon:
1. Open your Inbox.
2. Click Options.
3. Click Block Senders.
4. Locate the “Safe List”.
5. Enter your contact's domain.
6. Click OK.
Cox.net:
1. Go to WebMail Inbox window.
2. Click "Preferences".
3. Under General Email Preferences, click Blocked Senders.
4. Type in the sender or domain you wish to allow in the Exceptions List.
5. Click Add.
6. Click Save.
Mozilla Thunderbird:
1. Check if your contact's email is in your Junk folder, right-click on the email and choose "Mark As Not Junk".
2. Click Address Book.
3. Make sure that the Personal Address Book is highlighted.
4. Click New Card, the New Card window will display.
5. Under the Contact tab, copy your contact's "From" address and paste it into the Email dialog box.
6. Click OK.
Outlook:
1. Select Actions from the toolbar at the top of the screen.
2. Select Junk E-mail.
3. Select Junk E-mail Options...
4. Click the Safe Sender tab.
5. Click Add.
6. Type in the email address you wish to add to your safe sender list.
7. Click OK.